Notifications
Email alerts when the field sends something that needs eyes
The office should not learn about a failed brake light from a driver at clock-out. CrewCommand emails configured admins when inspections fail, damage is reported, transfers are requested, or maintenance is due in the daily digest, 6:00 AM in your company timezone.
What email notifications do today
Under Settings → Notifications, admins choose which events send email and who receives them. Email is live for failed circle checks, new damage reports, inventory transfer requests, and the daily maintenance digest.
Push notifications appear in settings but are not enabled yet. We are honest about scope: email alerts work today; mobile push is on the roadmap.
Real shop scenario
Failed marker light at 6:45 AM | office knows before the truck leaves
A plumbing van fails a marker light during a pre-trip circle check. On paper, nobody in the office sees it until end of day. In a group text, the photo gets buried under job updates.
CrewCommand records the failure on the vehicle, and configured admins receive an email the same morning. The shop can swap vans or schedule a fix before a long sewer run, with a timestamp on the inspection record.
Events you can email today
Failed inspections
When a driver marks a circle-check item failed, email goes to admins you choose, same morning, not end of shift.
New damage reports
Photo-backed cab or body damage triggers an alert so managers can review status in admin without chasing the driver.
Transfer requests
When a field crew requests gear moved between shop, yard, or truck, the right admin gets email to approve or decline.
Maintenance digest (6:00 AM)
Daily summary of maintenance due across your fleet, sent at 6:00 AM in your company timezone, before crews roll.
How shops configure alerts
Per-event toggles
Turn on failed inspections, damage, transfers, and digest independently.
Recipient control
Admins choose who gets which emails, owner, fleet manager, office admin.
Push | planned
Settings show push options for a future release; email is the live channel today.
Related reading
- Inspection moduleTemplates, field submission, and failed-check history on each vehicle.
- Maintenance modulePM schedules and the 6:00 AM digest on your highest-mile trucks.
- Inventory moduleTransfer requests from the field with admin approval workflow.
- Fleet management overviewWhere inspection, damage, and maintenance records live per vehicle.
- Request a walkthroughSee notification settings configured for your trade and fleet size.
Questions about this workflow
Are push notifications available?
What time is the maintenance digest sent?
Can I choose who receives each type of alert?
Do failed circle checks always email someone?
Explore next
Turn on alerts for failed circle checks first
Most shops start with inspection failures and the maintenance digest, then add damage and transfer alerts.