FAQ
Frequently asked questions
Straight answers about what CrewCommand does, who it is for, and how it fits your trade business.
What does CrewCommand do?
CrewCommand is operations software for trade and field service businesses. It helps you manage fleet, vehicle inspections, maintenance, inventory, damage reports, and field crew activity from one system, with a phone-friendly field app and an admin back office.
Who is CrewCommand for?
CrewCommand is built for small to mid-size trade and field service companies, HVAC, plumbing, electrical, construction, landscaping, sewer and drain, and similar businesses that run vehicles, tools, equipment, and crews in the field.
Does CrewCommand replace dispatch or routing software?
No. CrewCommand is not a dispatch board or route optimization tool. It focuses on the operational details that often fall through the cracks: inspections, maintenance, inventory, fuel logs, damage reports, and field accountability.
Does it work on phones?
Yes. Field mode is designed for phones and tablets. Crew members complete circle checks, logs, damage reports, and inventory requests from their mobile devices.
Does CrewCommand work offline?
Yes. Inspections, fuel and odometer logs, and damage reports can queue locally when signal is weak, then sync when the device is back online.
Do admins get email alerts?
Yes. CrewCommand sends email notifications for failed vehicle inspections, new damage reports, inventory transfer requests, and a daily maintenance due digest at 6:00 AM in your company timezone. Admins control which events send email under Settings.
Does CrewCommand track maintenance?
Yes. You can set maintenance schedules per vehicle, receive due alerts, and get a daily digest email summarizing upcoming maintenance.
Does CrewCommand track inventory and tools?
Yes. Track inventory items, stock locations, truck inventory, and transfer requests. Field crews see gear on their vehicle; admins review and manage stock from the back office.
Does CrewCommand support roles and permissions?
Yes. Invite employees as Members (field-focused access) or Admins (back-office modules). Admins can grant fine-grained permissions for fleet, inventory, people, settings, and more.
Are push notifications available?
Push notifications are planned but not yet enabled. Email alerts are live today for failed inspections, damage reports, transfer requests, and maintenance digests.
Is CrewCommand good for plumbing, HVAC, electrical, construction, and landscaping?
Yes. CrewCommand is built for trade businesses that run vehicles, tools, and crews. We have dedicated pages for plumbing, HVAC, electrical, construction, and landscaping operations.
Is CrewCommand accounting or payroll software?
No. CrewCommand does not handle accounting, invoicing, or payroll. It focuses on fleet, field operations, inventory, and crew coordination.
Still have questions?
Request a demo and we will walk through your specific workflow.