Control
Roles and permissions
Granular access per team member. Right access for dispatchers, techs, and admins.
No long-term contract · CAD pricing · Setup in days
Team Permissions
Growth Loop
What it is
Roles and permissions let you assign each team member a role (owner, admin, dispatcher, technician, office) and control access with granular permission keys (e.g. manage_customers, view_reports). You invite by email with a secure accept flow and can assign users to departments. There is no shared login; everyone has the right access for their job.
Why it matters for your organization
Shared logins and all-or-nothing access create security and compliance risk. As you grow, your organization needs to give dispatchers, techs, and admins the right level of access without exposing sensitive data or settings. Granular permissions reduce mistakes, support accountability, and make it safe to onboard new people. You stay in control as the team and the Growth Loop scale.
How it works in the loop
Permissions determine who can see and change jobs, customers, automations, and reports. The Growth Loop runs for everyone, but who configures review links, booking slugs, and automation templates is controlled by roles. Clear access keeps the loop consistent and auditable: you know who set up what and who can change it, so the organization can scale without chaos.
Replace
What it replaces
Stop stitching together separate tools. CrewCommand handles this natively.
- Shared logins
- All-or-nothing access
- No audit trail
Industry use cases
This capability is used across home service trades. See how it fits your industry.
Ready to see it in action?
Book a demo and we'll show you how the Growth Loop and this feature work in your workflow.